Name Change
A Purchasing Card holder that has changed his or her name due to marriage or for any other reason must contact Citibank directly at 1-800-248-4553 (call collect 1-904-954-7314 when dialing outside of the U.S.) and your local Purchasing Card Administrator via e-mail at pcard@harvard.edu.
A card bearing the new name will be issued to the local administrator in 7-10 business days. When the new card arrives, the cardholder must destroy the old card and discard it.
Purchasing Card Statement Address Change (including suppressing paper statements)
A Purchasing Card holder that has changed his or her office address location must notify Citibank Customer Service, at 1-800-248-4553, to update his or her Purchasing Card monthly statement address. Those who wish to receive monthly statements electronically may suppress paper statements, which is strongly recommended due to information-security concerns. Visit http://cardservices.harvard.edu/ for more information.