Payment/Processing Questions

How do I pay a person for non-work related services?

Request payment using the Employee Reimbursement Screen in web voucher. In the description field, add the text “not a reimbursement” which will ensure that the payment will be reviewed during an audit process and any tax issue related to the payment will be addressed.

I just found a check that is older than 6 months. How do I go about getting a replacement?

To obtain a replacement check you should complete the left side of the “Check Inquiry Request” form requesting a reissue/stop payment on the original and the reissue of payment on a new check and forward the form along with the stale dated check to Cash Management, 1033 Mass Ave, 4th Floor, Cambridge, MA 02138.

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I received a call from ABC vendor saying that I have an outstanding invoice. I know I paid it. How can I resolve this question with the vendor?

You can access payment information using the inquiry features in web voucher click here for information on how to look up payment information. If additional assistance is required, such as payment number, you can contact customer service. A representative will inquire on status of this web voucher number and locate the payment batch number that the invoice was included in. paid on.

If it is determined that the wrong vendor was issued payment you must call the vendor that was paid in error and request that...

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